How do I order?
You can order securely from our online shop or you may order
using fax or mail.
How can I order online?
Click on the Shop button to the left or click here. This will take you
to the shopping
page where you can search or browse through our online catalogue
and add items into
your shopping cart.
May I order by fax or mail?
Yes, to download an order form right click here and
select 'Save Target As...' and save
the file to your computer.
The file is an Adobe Acrobat Portable Document File (PDF) which requires a
program
called Acrobat to view it. If you do not have Acrobat, you can download
a free viewer
from www.adobe.com/products/acrobat/readstep2.html
Fill out the details and send mail orders in a sealed envelope to:
Saltbush Clothing Company
PO Box 120
Burra SA 5417
or Fax to (08) 8892 2557 (
unable to print out an order form, e-mail us at and we will
forward one to you.
How do I order by phone?
We are happy to receive phone orders. If calling from
08 8892 2549
during business hours from 9:00am - 5.30pm (Central Standard Time).
If calling
from outside
mentioned hours.
How do I know you have received my order?
At Saltbush, we want your shopping experience to be fun and hassle free and
we will
e-mail you on the next working day after your order is received to
confirm that we have
received it.
How can I pay for my purchase?
Pay Pal – You can pay for your goods with most credit cards with this
safe method.
PayPal’s industry-leading fraud prevention measures and
one-of-a-kind method of
keeping your financial information private from sellers
make Pay Pal a safe way to pay
online. It is quick and easy to open a Pay Pal account. Just click on the
following link
and you will soon be shopping safely.
https://www.paypal.com/au/cgi-bin/webscr?cmd=_registration-run
Australian money order - Made out to Saltbush Clothing Company -
goods will be
dispatched on the following working day after we receive payment.
Sorry, but we do not accept international cheques or money orders. All
prices are in
Australian dollars. If you are from outside
convert the charges into your currency. Orders from outside
taxes or duties which are the customers responsibility. If any
goods are out of stock,
we will contact you by e-mail within 24 hours of
receiving your order.
Terms and Conditions of
All Saltbush clothing is Australian designed. All prices are in Australian
dollars and
include 10% GST (Goods and Services Tax). International orders are
GST exempt.
Every attempt has been made to reproduce the colour of items as accurately
as possible.
Some slight variations may occur due to photographic or scanning
processes or monitor
resolution.
Goods will be sent on the next working day after your order and payment are
received.
If for some reason the item you have chosen is unavailable, you will
be notified by e-mail.
What if I am not happy with my purchase?
If you are not happy with your garment, we will happily refund or exchange
it. Please
contact us via e-mail at
or phone. Please return with sales invoice in original condition
with tags attached within 7 days of receipt of
goods.
Refunds
If you are not happy with the garment, return it within 7 days of receipt of
goods in original
condition with tags in their original position for a full
refund of the garment price (freight and
postage are not refundable).
Exchanges
If you require another size please contact us via e-mail at or phone and
return your garment
in original condition within 7 days of receiving it and we
will send another immediately. These
will be sent free of postage charge
(orders within
How will my goods be delivered to me?
Orders within Australia will be processed and sent on the next working day
after we receive
your order and payment via Australia Post receipted delivery,
so if you work away from
home during business hours, it may be a good idea to
have your order delivered to your work
address or a post office box.
Sorry, but COD is not available. Please allow up to 7 working days for delivery of your order.
Charges within
Order $100 - $300, Pack & post $12.00
Orders over $300, No Charge.
International Charges
Orders will be sent by Australia Post and charged by weight
and volume.
What will you do with my details?
At Saltbush we value our customers and respect your privacy. We
collect customer information
in an effort to improve your shopping
experience and to communicate information about our
products, services
and specials. Your information is confidential and will not be
forwarded
to any third party.
How secure is my transaction?
Because your credit card processing is handled by Paypal, it is
secure in every possible way.
You do not provide your credit card
details to Saltbush and so there is no possibility of any
kind of
misuse of your credit card information.
